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1. Scope

This Privacy Policy applies to all personal data collected through our websites, platforms, services, and related communications. It covers visitors, registered users, and customers. This policy is designed to ensure compliance with applicable data privacy laws, including the California Consumer Privacy Act (CCPA), General Data Protection Regulation (GDPR), and other relevant legal frameworks.

2. Data We Collect

We collect the following categories of personal data:

  • Identifiers: Name, IP address, and mailing address.

  • Account Data: Username, password, and related account credentials.

  • Payment Data: Transaction information (processed by PCI-DSS-compliant third parties).

  • Usage Data: Browser type, device information, page views, session duration, and interactions on our website.

  • Communications: Inquiries and messages submitted through our contact form.

  • Tracking Data: Cookies, web beacons, and other technologies to monitor usage and behavior.

3. How We Collect Data

We collect personal data through the following methods:

  • Direct Input: Information you provide through forms, registrations, or transactions.

  • Automated Technologies: Data collected automatically via cookies, tracking pixels, and IP logging.

  • Third-Party Providers: Data obtained from analytics tools, payment processors, and other service providers.

  • Communications: Information collected when you submit inquiries or engage with us via the contact form on our website.
     

4. Purpose of Data Collection

We collect and process personal data to:

  • Provide, operate, and improve our services.

  • Manage transactions and process payments.

  • Respond to inquiries and provide customer support.

  • Monitor site functionality and analyze performance.

  • Detect and prevent fraud, abuse, and security incidents.

  • Ensure compliance with legal obligations and enforce agreements.
     

5. How We Use and Share Data

Personal data is stored on secure servers with encryption and access controls. We do not sell personal data. However, we may share data under the following circumstances:
 

  • Service Providers: With third parties that assist with hosting, payment processing, or analytics, subject to strict confidentiality and security obligations.

  • Legal Obligations: When required by law, regulatory authorities, or to protect our legal interests.

  • Business Transfers: In the event of a merger, acquisition, or transfer of assets, data may be transferred as part of the business transition.


All third-party service providers are bound by agreements to process personal data in accordance with this policy and applicable legal requirements.

6. International Data Transfers

If you access our services from outside the United States, your data may be transferred and processed in the U.S. or other jurisdictions where data protection laws may differ from those in your location. For users in the EEA or UK, data transfers are governed by Standard Contractual Clauses (SCCs) or equivalent safeguards to ensure lawful and secure processing.

7. Communications with Users

We may communicate with you for the following reasons:

  • Transactional Purposes: Confirm orders, send invoices, and provide account updates.

  • Support and Inquiries: Respond to your requests and messages submitted through the contact form.

  • Legal Notices: Notify you of changes to this policy or our terms of service.


We do not send promotional emails without your prior consent. You may opt out of receiving future marketing communications by submitting a request through the Contact Us form.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functionality.

  • Monitor and analyze site performance and user behavior.

  • Provide relevant advertisements and marketing (with your consent).

You can control or disable cookies through your browser settings. Some features of our services may not function properly if cookies are disabled. We also use third-party analytics tools, such as Google Analytics, which may collect data in accordance with their own privacy policies.

9. Your Data Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:
 

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request that inaccurate or incomplete data be updated.

  • Deletion: Request the deletion of your data, subject to applicable legal exceptions.

  • Objection: Object to certain processing activities, such as marketing.

  • Portability: Request your data in a structured, machine-readable format.

  • Withdraw Consent: Withdraw previously given consent for data processing, where applicable.


To exercise any of these rights, submit a request via the Contact Us form on our website. We will respond within the timeframe required by law.

10. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill our contractual obligations.

  • Comply with legal requirements.

  • Resolve disputes and enforce agreements.

When data is no longer required, it will be securely deleted or anonymized.

11. Policy Updates

We reserve the right to amend or update this Privacy Policy at any time. Changes take effect upon posting the revised policy on our website. We recommend reviewing this policy periodically to stay informed about how your data is managed.

12. Children’s Privacy

We do not knowingly collect personal data from children under the age of 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete the data immediately.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us via the Contact Us form on our website. We do not provide direct email addresses or phone numbers.

This Privacy Policy outlines how RPA Bot Pros, LLC dba Bot Pros ("we," "us," or "our") collects, uses, stores, and shares personal data. Your access to and use of our services, including browsing our website, constitutes your acknowledgment and acceptance of this policy. If you do not agree with the terms herein, you must cease all use of our services and discontinue accessing our website immediately.

Privacy Policy

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