Custom software, integration and automation
Systems that run like clockwork.AI is just one of the gears.
We build the custom software, integrations and automation that growing companies run on, and we run it for them. AI goes in only where it earns its place.
Scope, timeline and cost in writing before any commitment.
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Start from the part of the business you know.
- Industries
- Departments
- Services
- AI agents
Always-on agents that work your queue inside your own tools, with every action logged and decisions returned to a person.
How an engagement works
One workflow first, then the next.
Ownership is in writing before we start, and your data is always yours.
Step 1
Consultation
45 to 60 minutes
We map the systems you run and the handoffs that cost the most time.
Step 2
Systems map and proposal
About a week
A written map of how work moves today, and a first build with scope, timeline and cost in writing.
Step 3
First build
Usually weeks
One workflow at a time, built, tested and running in production.
Step 4
Operate and extend
Month to month
We run what we build and extend it as the business changes.
Research and insights
What the evidence says.
Dated notes on measured studies and public data, with every source linked.
Research note · October 5, 2026
15%
more issues resolved per hour by support agents with an AI assistant.
The least experienced agents gained the most.1
The Quarterly Journal of Economics, 2025Read
Research note · October 5, 2026
Staff cost of one insurance-eligibility check.
Partly automated still costs more than twice the fully electronic path.2
2024 CAQH Index, released 2025Read
Sources cited in our research notes
- The Quarterly Journal of Economics
- Organization Science
- Federal Reserve Bank of St. Louis
- U.S. Census Bureau
- McKinsey & Company
- CAQH
Latest articles
Tell us how your operation runs today.
In one conversation we map the systems you run and the handoffs that cost the most time, and tell you what we would build first, if anything.
- Brynjolfsson, E., Li, D., and Raymond, L. “Generative AI at Work.” The Quarterly Journal of Economics 140(2), 2025. A study of 5,172 customer support agents at one software company; 15% is the average gain in issues resolved per hour.
- CAQH, 2024 CAQH Index Report, released February 2025: staff labor cost per transaction, medical, across the industry. Eligibility and benefit verification: $12.95 by hand, $4.50 partly automated, $2.04 fully electronic. Labor cost only.